With two major ServiceNow family releases per year, it's important to have a playbook when it comes to upgrades. In this episode we've got not one, but TWO subject matter experts who have certainly seen their share of upgrades to share their insights. 

Topics
00:00 Welcome/introductions
04:46 Upgrades in the early days
11:30 Upgrade improvements today
17:57 Products requiring more focus on upgrades
20:59 When things go awry
25:56 Upgrade timeframe
30:44 What to do when you find a show stopper
33:38  Advice for newcomers
37:58 Contact info
38:53 Outro

Links
CJ's LinkedIn
news.jace.pro
Jace's LinkedIn
Jace's YouTube

Check out the other ServiceNow podcasts.

With two major ServiceNow family releases per year, it's important to have a playbook when it comes to upgrades. In this episode we've got not one, but TWO subject matter experts who have certainly seen their share of upgrades to share their insights. Topics
<ul>
<li>00:00 Welcome/introductions</li>
<li>04:46 Upgrades in the early days</li>
<li>11:30 Upgrade improvements today</li>
<li>17:57 Products requiring more focus on upgrades</li>
<li>20:59 When things go awry</li>
<li>25:56 Upgrade timeframe</li>
<li>30:44 What to do when you find a show stopper</li>
<li>33:38  Advice for newcomers</li>
<li>37:58 Contact info</li>
<li>38:53 Outro</li>
</ul>
Links
<ul>
<li><a href="https://www.linkedin.com/in/cjwesley/">CJ's LinkedIn</a></li>
<li>news.jace.pro</li>
<li><a href="https://www.linkedin.com/in/jacebenson/">Jace's LinkedIn</a></li>
<li><a href="https://www.youtube.com/@JaceNow">Jace's YouTube</a></li>
</ul>
Check out the other <a href="https://devlink.sn/podcasts">ServiceNow podcasts</a>.

Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your hosts, Chuck Tomasi and Lauren McManamon, Sr. Developer Advocates. They talk to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.

Break Point is the podcast for ServiceNow admins, developers, and builders of all skill levels. Join your hosts, Chuck Tomasi and Lauren McManamon, Sr. Developer Advocates. They talk to ServiceNow product managers and developers about the Now Platform features, customers to discuss apps they've built, interesting people in the ServiceNow ecosystem, and others about career tips to take your developer career higher. Take a break with Break Point.

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