Boost Boerne Business welcomes Kerry Hammer and Kerri (Hammer) Rauch from Hammer Tech Services, the go-to IT experts in Boerne, Texas. In this episode, they discuss the wide range of services Hammer Tech offers—from setting up networks and cybersecurity to solving everyday tech problems. The conversation dives deep into the impact of AI on business security, the rise of sophisticated scams, and the importance of having professional IT support. Real-life stories, practical advice, and an examination of how technology is shaping the future for local businesses make this a must-watch for anyone concerned about digital safety.

Timeline:
00:00 – Introduction to Boost Boerne Business and Hammer Tech Services
00:25 – Meet Carrie Hammer and Carrie Rauch; business overview
01:00 – What Hammer Tech Services does: IT setup, support, and security
01:45 – Range of services: cabling, cameras, door access, servers, VPNs
02:30 – Everyday tech support: cybersecurity, password resets, printers
03:00 – The importance of rebooting and common tech troubleshooting
03:30 – Transition to AI and its impact on business
04:00 – The promise and risks of AI: large language models, scams
05:00 – Real-world examples: AI-powered scams and security threats
06:00 – Why cybersecurity is essential for every business
07:00 – The evolution of scams: from “Nigerian Prince” to AI-generated messages
08:00 – How AI makes scams more convincing (voice phishing, emails, texts)
09:00 – FBI warnings and the rise in social engineering attacks
10:00 – Local impact: real scam cases in Bernie and beyond
11:00 – Why small businesses are targeted and need protection
12:00 – How to contact Hammer Tech Services for help
13:00 – The onboarding process: website, phone, and support
14:00 – The value of local, trusted IT partners
15:00 – Positive uses of AI: analytics, business insights, coding
16:00 – The importance of human oversight when using AI
17:00 – Security products and real-time monitoring
18:00 – Stories from the field: city-wide outages and proactive support
19:00 – Hammer Tech’s growth and long-term client relationships
20:00 – Closing remarks: trust, partnership, and contact info

https://www.hammertechservices.com/

(830) 765-2812

Original Air Date:  January 10th, 2025 as heard on Boerne Radio 103.9FM

Boost Boerne Business hosted by Baron Wiley

Boost Boerne Business welcomes Kerry Hammer and Kerri (Hammer) Rauch from Hammer Tech Services, the go-to IT experts in Boerne, Texas. In this episode, they discuss the wide range of services Hammer Tech offers&mdash;from setting up networks and cybersecurity to solving everyday tech problems. The conversation dives deep into the impact of AI on business security, the rise of sophisticated scams, and the importance of having professional IT support. Real-life stories, practical advice, and an examination of how technology is shaping the future for local businesses make this a must-watch for anyone concerned about digital safety.
Timeline:
<ul>
<li>00:00 &ndash; Introduction to Boost Boerne Business and Hammer Tech Services</li>
<li>00:25 &ndash; Meet Carrie Hammer and Carrie Rauch; business overview</li>
<li>01:00 &ndash; What Hammer Tech Services does: IT setup, support, and security</li>
<li>01:45 &ndash; Range of services: cabling, cameras, door access, servers, VPNs</li>
<li>02:30 &ndash; Everyday tech support: cybersecurity, password resets, printers</li>
<li>03:00 &ndash; The importance of rebooting and common tech troubleshooting</li>
<li>03:30 &ndash; Transition to AI and its impact on business</li>
<li>04:00 &ndash; The promise and risks of AI: large language models, scams</li>
<li>05:00 &ndash; Real-world examples: AI-powered scams and security threats</li>
<li>06:00 &ndash; Why cybersecurity is essential for every business</li>
<li>07:00 &ndash; The evolution of scams: from &ldquo;Nigerian Prince&rdquo; to AI-generated messages</li>
<li>08:00 &ndash; How AI makes scams more convincing (voice phishing, emails, texts)</li>
<li>09:00 &ndash; FBI warnings and the rise in social engineering attacks</li>
<li>10:00 &ndash; Local impact: real scam cases in Bernie and beyond</li>
<li>11:00 &ndash; Why small businesses are targeted and need protection</li>
<li>12:00 &ndash; How to contact Hammer Tech Services for help</li>
<li>13:00 &ndash; The onboarding process: website, phone, and support</li>
<li>14:00 &ndash; The value of local, trusted IT partners</li>
<li>15:00 &ndash; Positive uses of AI: analytics, business insights, coding</li>
<li>16:00 &ndash; The importance of human oversight when using AI</li>
<li>17:00 &ndash; Security products and real-time monitoring</li>
<li>18:00 &ndash; Stories from the field: city-wide outages and proactive support</li>
<li>19:00 &ndash; Hammer Tech&rsquo;s growth and long-term client relationships</li>
<li>20:00 &ndash; Closing remarks: trust, partnership, and contact info</li>
</ul>
https://www.hammertechservices.com/
(830) 765-2812
Original Air Date:&nbsp; January 10th, 2025 as heard on Boerne Radio 103.9FM
Boost Boerne Business hosted by Baron Wiley

If you missed that special interview, or want to hear it again...well here it is!  The Best of Boerne Radio on Demand as originally heard on Boerne Radio 103.9FM!

If you missed that special interview, or want to hear it again...well here it is!&nbsp; The Best of Boerne Radio on Demand as originally heard on Boerne Radio 103.9FM!