More and more Americans are turning to consumer AI platforms for medical information. Until now, those educational conversations with AI have taken place outside of the healthcare system. Without access to the user’s private and secure medical information, educational information provided by the AI tool may not be as meaningful to the user. Today, Harford HealthCare and K Health announced the launch of PatientGPT, the nation’s first AI system with the ability to securely access the user’s medical record. PatientGPT, accessible right within the Hartford HealthCare patient portal and app, is rolling out as a beta version for a limited number of patients to try.

Jeff Flaks is the President and Chief Executive Officer of Hartford HealthCare, a $7.0-billion enterprise that cares for more than 27,000 people daily. Allon Block co-founded K Health after being inspired by his own frustration with the U.S. healthcare system to build a better solution. They speak with Bloomberg's Carol Massar and Tim Stenovec.