Robert LoCascio, CEO of LivePerson, discusses how AI-powered messaging could better serve individuals working from home. He also explains how the call center path structure is challenging and why the business should be completely digital.

Hosts: Carol Massar and Jason Kelly. Producer: Doni Holloway.

Robert LoCascio, CEO of LivePerson, discusses how AI-powered messaging could better serve individuals working from home. He also explains how the call center path structure is challenging and why the business should be completely digital.Hosts: Carol Massar and Jason Kelly. Producer: Doni Holloway.

Carol Massar and Tim Stenovec bring together the latest news from the world of business and finance and the interesting stories of global technology, politics, economics and more. Watch us LIVE on YouTube: http://bit.ly/3vTiACF.

Carol Massar and Tim Stenovec bring together the latest news from the world of business and finance and the interesting stories of global technology, politics, economics and more. Watch us LIVE on YouTube: <a href="http://bit.ly/3vTiACF">http://bit.ly/3vTiACF</a>.

Carol Massar and Tim Stenovec bring together the latest news from the world of business and finance and the interesting stories of global technology, politics, economics and more by harnessing the power of Bloomberg Businessweek reporters and editors.

Bloomberg Businessweek

LivePerson CEO on Challenges for Call Centers

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/3b53ee4d-ef8d-47dc-aeca-ae2b007eeb90/transcript

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