From the outset of the pandemic, Canada's insurance industry has had to navigate everything from a shift away from face-to-face meetings to strained revenue sources from clients. Melissa Carruthers, a senior manager within Monitor Deloitte's strategy consulting practice, recently co-authored a study examining how life and health insurance has responded to the dramatic changes afoot. She joins reporter Tyler Orton on BIV Today and offers her own letter grade on how the sector is dealing with the crisis.

<p>From the outset of the pandemic, Canada's insurance industry has had to navigate everything from a shift away from face-to-face meetings to strained revenue sources from clients. Melissa Carruthers, a senior manager within Monitor Deloitte's strategy consulting practice, recently co-authored a study examining how life and health insurance has responded to the dramatic changes afoot. She joins reporter Tyler Orton on BIV Today and offers her own letter grade on how the sector is dealing with the crisis.</p>

British Columbia's only daily news show focused on business, brought to you by Business in Vancouver newspaper and biv.com. Join hosts editor-in-chief Kirk LaPointe as well as reporters Tyler Orton and Hayley Woodin as they interview Canada's business and political leaders about the pressing issues facing British Columbian businesses and industries today. Join them as they discuss real estate, technology, the resource industries and local and provincial politics.

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