In episode 19, we chat with Joe Hirsch about feedback. Most of us dread giving feedback and we're not that effective when we do. International lecturer and best-selling author Joe explains why our present method for feedback is flawed and he has made a career investigating how we can transform feedback from something we fear, to something that brings us joy.

 We discuss:

• The difference between good and bad feedback
• How feedback focuses on a past we can’t change and how we should embrace a new approach
• A new strategy of shifting feedback from what you see to helping people see for themselves - a “mirror holding” approach for self-reflection to provoke an insight
• The super practical WRAP approach to feedback over the “Praise Sandwich”
• The four steps to handle receiving feedback

Joe Hirsch helps organizations design and deliver feedback without fear. He is an internationally recognized expert on leadership and communication, who makes research-based practices more accessible to improve the way people work, learn and lead. In his book The Feedback Fix, Joe presents a bold alternative to traditional feedback techniques and performance management practices. A lot of our listeners have asked for an episode on feedback, and we hope you take a lot from this great discussion with Joe.

And in let's take this offline, Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Ashley on how to deal with a clique at work

Get in touch: Cathal@betteratwork.com.au or https://betteratwork.com.au

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: https://betteratwork.com.au/contact-us/

About Joe

Website: www.joehirsch.me

TEDx: https://www.ted.com/talks/joe_hirsch_the_joy_of_getting_feedback

Book: https://www.amazon.com/Feedback-Fix-Embrace-Future-Change/dp/1475826591

Podcast:  https://open.spotify.com/show/0Hk8FyFkgiGrlocemkBLCd?si=7f3be9c5c618425f

LinkedIn: https://www.linkedin.com/in/joemhirsch/

Twitter: https://twitter.com/joemhirsch