In episode 19, we chat with Joe Hirsch about feedback. Most of us dread giving feedback and we're not that effective when we do. International lecturer and best-selling author Joe explains why our present method for feedback is flawed and he has made a career investigating how we can transform feedback from something we fear, to something that brings us joy.

We discuss:
The difference between good and bad feedback
How feedback focuses on a past we can’t change and how we should embrace a new approach
A new strategy of shifting feedback from what you see to helping people see for themselves - a “mirror holding” approach for self-reflection to provoke an insight
The super practical WRAP approach to feedback over the “Praise Sandwich”
The four steps to handle receiving feedback



Joe Hirsch helps organizations design and deliver feedback without fear. He is an internationally recognized expert on leadership and communication, who makes research-based practices more accessible to improve the way people work, learn and lead. In his book The Feedback Fix, Joe presents a bold alternative to traditional feedback techniques and performance management practices. A lot of our listeners have asked for an episode on feedback, and we hope you take a lot from this great discussion with Joe.

And in let's take this offline, Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Ashley on how to deal with a clique at work

Get in touch: Cathal@betteratwork.com.au or https://betteratwork.com.au



Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: https://betteratwork.com.au/contact-us/



About Joe

Website: www.joehirsch.me

TEDx: https://www.ted.com/talks/joe_hirsch_the_joy_of_getting_feedback

Book: https://www.amazon.com/Feedback-Fix-Embrace-Future-Change/dp/1475826591

Podcast:  https://open.spotify.com/show/0Hk8FyFkgiGrlocemkBLCd?si=7f3be9c5c618425f

LinkedIn: https://www.linkedin.com/in/joemhirsch/

Twitter: https://twitter.com/joemhirsch

In episode 19, we chat with <a href="https://joehirsch.me/about/" data-saferedirecturl="https://www.google.com/url?q=https://joehirsch.me/about/&amp;source=gmail&amp;ust=1681969647419000&amp;usg=AOvVaw04xTR8p9xH9aNrVDK1sGLW">Joe Hirsch</a> about feedback. Most of us dread giving feedback and we're not that effective when we do. International lecturer and best-selling author Joe explains why our present method for feedback is flawed and he has made a career investigating how we can transform feedback from something we fear, to something that brings us joy.
 We discuss:
<ul>
<li>The difference between good and bad feedback</li>
<li>How feedback focuses on a past we can’t change and how we should embrace a new approach</li>
<li>A new strategy of shifting feedback from what you see to helping people see for themselves - a “mirror holding” approach for self-reflection to provoke an insight</li>
<li>The super practical WRAP approach to feedback over the “Praise Sandwich”</li>
<li>The four steps to handle receiving feedback</li>
</ul>
 
Joe Hirsch helps organizations design and deliver feedback without fear. He is an internationally recognized expert on leadership and communication, who makes research-based practices more accessible to improve the way people work, learn and lead. In his book <a href="https://www.amazon.com/Feedback-Fix-Embrace-Future-Change/dp/1475826591" data-saferedirecturl="https://www.google.com/url?q=https://www.amazon.com/Feedback-Fix-Embrace-Future-Change/dp/1475826591&amp;source=gmail&amp;ust=1681969647419000&amp;usg=AOvVaw2pB1wqmrBopbcz-BjiRXd7">The Feedback Fix</a>, Joe presents a bold alternative to traditional feedback techniques and performance management practices. A lot of our listeners have asked for an episode on feedback, and we hope you take a lot from this great discussion with Joe.
And in let's take this offline, Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Ashley on how to deal with a clique at work
Get in touch: <a href="mailto:Cathal@betteratwork.com.au">Cathal@betteratwork.com.au</a> or <a href="https://betteratwork.com.au/" data-saferedirecturl="https://www.google.com/url?q=https://betteratwork.com.au/&amp;source=gmail&amp;ust=1681969647419000&amp;usg=AOvVaw2m1YuU-0g8WpGaUwfE-cxj">https://betteratwork.com.au</a>
 
Get in touch on Instagram: @betteratwork_
Get in touch on LinkedIn: <a href="https://www.linkedin.com/in/cathal-quinlan/" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/cathal-quinlan/&amp;source=gmail&amp;ust=1681969647419000&amp;usg=AOvVaw3bRH9PETSP8mHjcJ3PzOZQ">https://www.linkedin.com/in/cathal-quinlan/</a>
Send us a question or leave us a voicemail: <a href="https://betteratwork.com.au/contact-us/" data-saferedirecturl="https://www.google.com/url?q=https://betteratwork.com.au/contact-us/&amp;source=gmail&amp;ust=1681969647419000&amp;usg=AOvVaw0Iymqc7Ec1WAbKIHWJPv24">https://betteratwork.com.au/contact-us/</a>
 
About Joe
Website: <a href="http://www.joehirsch.me/" data-saferedirecturl="https://www.google.com/url?q=http://www.joehirsch.me/&amp;source=gmail&amp;ust=1681969647419000&amp;usg=AOvVaw1suTHZpgx5ZLaQwCnmcqRF">www.joehirsch.me</a>
TEDx: <a href="https://www.ted.com/talks/joe_hirsch_the_joy_of_getting_feedback" data-saferedirecturl="https://www.google.com/url?q=https://www.ted.com/talks/joe_hirsch_the_joy_of_getting_feedback&amp;source=gmail&amp;ust=1681969647419000&amp;usg=AOvVaw3TSXZhdUOd721XVOo5kHcN">https://www.ted.com/talks/joe_hirsch_the_joy_of_getting_feedback</a>
Book: <a href="https://www.amazon.com/Feedback-Fix-Embrace-Future-Change/dp/1475826591" data-saferedirecturl="https://www.google.com/url?q=https://www.amazon.com/Feedback-Fix-Embrace-Future-Change/dp/1475826591&amp;source=gmail&amp;ust=1681969647419000&amp;usg=AOvVaw2pB1wqmrBopbcz-BjiRXd7">https://www.amazon.com/Feedback-Fix-Embrace-Future-Change/dp/1475826591</a>
Podcast:  <a href="https://open.spotify.com/show/0Hk8FyFkgiGrlocemkBLCd?si=7f3be9c5c618425f" data-saferedirecturl="https://www.google.com/url?q=https://open.spotify.com/show/0Hk8FyFkgiGrlocemkBLCd?si%3D7f3be9c5c618425f&amp;source=gmail&amp;ust=1681969647419000&amp;usg=AOvVaw1RvVge5gze1ETOjhM3dHq0">https://open.spotify.com/show/0Hk8FyFkgiGrlocemkBLCd?si=7f3be9c5c618425f</a>
LinkedIn: <a href="https://www.linkedin.com/in/joemhirsch/" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/joemhirsch/&amp;source=gmail&amp;ust=1681969647419000&amp;usg=AOvVaw1C0ZyjMzhA7xaZdHU-Ctr3">https://www.linkedin.com/in/joemhirsch/</a>
Twitter: <a href="https://twitter.com/joemhirsch" data-saferedirecturl="https://www.google.com/url?q=https://twitter.com/joemhirsch&amp;source=gmail&amp;ust=1681969647419000&amp;usg=AOvVaw1iOnbKV8vUvFYyqncHu6oZ">https://twitter.com/joemhirsch</a>

The Better At Work podcast is your new best friend at work. It’s packed with honest, practical advice and science-backed techniques from a diverse range of guests to help you achieve betterness in your work, and life.

Better At Work is for everyone striving to be better and feel better. Whether you’re ready to take your career to new heights, or battling with the daily grind, your host Cathal Quinlan is here to help. 

By drawing on insights from leading psychologists, neuroscientists and performance experts, and Cathal sharing his own successes and mistakes as a leader, the podcast delivers proven strategies, tools and science-backed techniques to help you achieve betterness in your working life, one day at a time, because when work is better, life is better.

The Better At Work podcast is your new best friend at work. It’s packed with honest, practical advice and science-backed techniques from a diverse range of guests to help you achieve betterness in your work, and life.
Better At Work is for everyone striving to be better and feel better. Whether you’re ready to take your career to new heights, or battling with the daily grind, your host Cathal Quinlan is here to help. 
By drawing on insights from leading psychologists, neuroscientists and performance experts, and Cathal sharing his own successes and mistakes as a leader, the podcast delivers proven strategies, tools and science-backed techniques to help you achieve betterness in your working life, one day at a time, because when work is better, life is better.

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