In episode 15, we speak with Amy Gallo about the most effective methods to deal with conflict and difficult people at work. 



Amy Gallo is a contributing editor at Harvard Business Review. She is the author of the HBR Guide to Dealing with Conflict and Getting Along: How to Work with Anyone, and a cohost of HBR’s Women at Work podcast. She writes and speaks about workplace dynamics, communication, feedback, and emotional intelligence. As a sought-after speaker and facilitator, Amy has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics.

In our chat we dive into, the reality of difficult relationships, how we may be contributing to the problem, and how to turn things around.



Here's a quick episode breakdown...
We explore workplace boundaries.
The health impacts of bad relationships at work.
How to work well with different types of people.
How our own biases can seep into our relationships without even knowing. 

And in let's take this offline, my friend Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Claire, who has a younger team member experiencing a dysfunctional relationship with an important stakeholder. 



Get in touch: Cathal@betteratwork.com.au or betteratwork.net

Get in touch on Instagram: @betteratwork_

Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/

Send us a question or leave us a voicemail: betteratwork.net/contact-us/

Get the newsletter: betteratwork.net



About Amy

Book: Getting Along: How to Work with Anyone (Even Difficult People)

Book: HBR Guide to Dealing with Conflict (HBR Guide Series)

Podcast: Women at Work

TEDx Talk: “The Gift of Conflict”

Website: AmyEGallo.com

In episode 15, we speak with <a href="http://www.amyegallo.com/" data-saferedirecturl="https://www.google.com/url?q=http://www.amyegallo.com/&amp;source=gmail&amp;ust=1676498694297000&amp;usg=AOvVaw2BMYS9LM01XINX_ZuQEcw6">Amy Gallo</a> about the most effective methods to deal with conflict and difficult people at work. 
 
Amy Gallo is a contributing editor at Harvard Business Review. She is the author of the HBR Guide to Dealing with Conflict and <a href="http://www.amyegallo.com/" data-saferedirecturl="https://www.google.com/url?q=http://www.amyegallo.com/&amp;source=gmail&amp;ust=1676498694297000&amp;usg=AOvVaw2BMYS9LM01XINX_ZuQEcw6">Getting Along: How to Work with Anyone</a>, and a cohost of HBR’s <a href="https://hbr.org/2018/01/podcast-women-at-work" data-saferedirecturl="https://www.google.com/url?q=https://hbr.org/2018/01/podcast-women-at-work&amp;source=gmail&amp;ust=1676498694297000&amp;usg=AOvVaw0ECz87ntOsiXkXyCjsnNSp">Women at Work </a>podcast. She writes and speaks about workplace dynamics, communication, feedback, and emotional intelligence. As a sought-after speaker and facilitator, Amy has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics.
In our chat we dive into, the reality of difficult relationships, how we may be contributing to the problem, and how to turn things around.
 
Here's a quick episode breakdown...
<ul>
<li>We explore workplace boundaries.</li>
<li>The health impacts of bad relationships at work.</li>
<li>How to work well with different types of people.</li>
<li>How our own biases can seep into our relationships without even knowing. </li>
</ul>
And in let's take this offline, my friend Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Claire, who has a younger team member experiencing a dysfunctional relationship with an important stakeholder. 
 
Get in touch: <a href="mailto:Cathal@betteratwork.com.au">Cathal@betteratwork.com.au</a> or <a href="https://betteratwork.net/">betteratwork.net</a>
Get in touch on Instagram: @betteratwork_
Get in touch on LinkedIn: <a href="https://www.linkedin.com/in/cathal-quinlan/" data-saferedirecturl="https://www.google.com/url?q=https://www.linkedin.com/in/cathal-quinlan/&amp;source=gmail&amp;ust=1653600392655000&amp;usg=AOvVaw1fmViojYwl34pgK5fxhyfw">https://www.linkedin.com/in/cathal-quinlan/</a>
Send us a question or leave us a voicemail: <a href="https://betteratwork.net/contact-us/">betteratwork.net/contact-us/</a>
Get the newsletter: <a href="https://betteratwork.net/">betteratwork.net</a>
 
About Amy
Book: <a href="https://www.amazon.com/Getting-Along-Anyone-Difficult-People/dp/1647821061?tag=petemo-20" data-saferedirecturl="https://www.google.com/url?q=https://www.amazon.com/Getting-Along-Anyone-Difficult-People/dp/1647821061?tag%3Dpetemo-20&amp;source=gmail&amp;ust=1676498694297000&amp;usg=AOvVaw2v4pjDrK0QdeCTLpTxmFN-">Getting Along: How to Work with Anyone (Even Difficult People)</a>
Book: <a href="https://www.amazon.com/HBR-Guide-Dealing-Conflict/dp/1633695611?tag=petemo-20" data-saferedirecturl="https://www.google.com/url?q=https://www.amazon.com/HBR-Guide-Dealing-Conflict/dp/1633695611?tag%3Dpetemo-20&amp;source=gmail&amp;ust=1676498694297000&amp;usg=AOvVaw2gJpufM-SFfEDzX96ZkPuU">HBR Guide to Dealing with Conflict (HBR Guide Series)</a> 
Podcast: <a href="https://hbr.org/2018/01/podcast-women-at-work" data-saferedirecturl="https://www.google.com/url?q=https://hbr.org/2018/01/podcast-women-at-work&amp;source=gmail&amp;ust=1676498694297000&amp;usg=AOvVaw0ECz87ntOsiXkXyCjsnNSp">Women at Work</a>
TEDx Talk: <a href="https://www.ted.com/talks/amy_e_gallo_the_gift_of_conflict" data-saferedirecturl="https://www.google.com/url?q=https://www.ted.com/talks/amy_e_gallo_the_gift_of_conflict&amp;source=gmail&amp;ust=1676498694297000&amp;usg=AOvVaw0c5J_vpG9Q86en81sSMU-P">“The Gift of Conflict”</a>
Website: <a href="http://www.amyegallo.com/" data-saferedirecturl="https://www.google.com/url?q=http://www.amyegallo.com/&amp;source=gmail&amp;ust=1676498694297000&amp;usg=AOvVaw2BMYS9LM01XINX_ZuQEcw6">AmyEGallo.com</a>

The Better At Work podcast is your new best friend at work. It’s packed with honest, practical advice and science-backed techniques from a diverse range of guests to help you achieve betterness in your work, and life.

Better At Work is for everyone striving to be better and feel better. Whether you’re ready to take your career to new heights, or battling with the daily grind, your host Cathal Quinlan is here to help. 

By drawing on insights from leading psychologists, neuroscientists and performance experts, and Cathal sharing his own successes and mistakes as a leader, the podcast delivers proven strategies, tools and science-backed techniques to help you achieve betterness in your working life, one day at a time, because when work is better, life is better.

The Better At Work podcast is your new best friend at work. It’s packed with honest, practical advice and science-backed techniques from a diverse range of guests to help you achieve betterness in your work, and life.
Better At Work is for everyone striving to be better and feel better. Whether you’re ready to take your career to new heights, or battling with the daily grind, your host Cathal Quinlan is here to help. 
By drawing on insights from leading psychologists, neuroscientists and performance experts, and Cathal sharing his own successes and mistakes as a leader, the podcast delivers proven strategies, tools and science-backed techniques to help you achieve betterness in your working life, one day at a time, because when work is better, life is better.

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