In 2022, Kiwis spent almost 20 million hours waiting for customer services.

With 19.7 million people contacting customer services, that equates to an average of just under 8 hours per person, with many saying that in itself is something to complain about.

ServiceNow NZ Country Manager Kate Tulp joined Mike Hosking.

LISTEN ABOVE

In 2022, Kiwis spent almost 20 million hours waiting for customer services.
With 19.7 million people contacting customer services, that equates to an average of just under 8 hours per person, with many saying that in itself is something to complain about.
ServiceNow NZ Country Manager Kate Tulp joined Mike Hosking.
LISTEN ABOVE

Best of Business is the home of all things business at Newstalk ZB, from morning market updates right through to incisive interviews with New Zealand’s top business leaders and decision makers. 

Whether you’re a small business owner or interested in what’s going on in the Big End of Town, this podcast encompasses the sharpest voices and minds in the world of business.

Best of Business is the home of all things business at Newstalk ZB, from morning market updates right through to incisive interviews with New Zealand’s top business leaders and decision makers. Whether you’re a small business owner or interested in what’s going on in the Big End of Town, this podcast encompasses the sharpest voices and minds in the world of business.

Best of Business is the home of all things business at Newstalk ZB, from morning market updates right through to incisive interviews with New Zealand’s top business leaders and decision makers.