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Greg Foran: Air NZ CEO admits the airline isn't popular with all of its customers

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Air New Zealand boss Greg Foran admits the airline isn't popular with all of its customers.

The national carrier has been under fire in recent months, with controversies about fare prices, flight cancellations and lost luggage.

“The way that we think about it, we’ve got five stakeholders; customers, staff, suppliers, community and then we’ve got to reward our shareholders at some point.”

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