Well before the COVID-19 pandemic, retailers were facing multiple competitive threats – online shopping, new offshore players entering the local market, industrial relations challenges, lower foot traffic on High Streets and in malls, and challenges to supply chains. Then coronavirus hit. Remarkably, some retailers have weathered the storm well, with surging online sales and growing revenue. Others have not. 

In this episode of Behind Business, Sean Aylmer talks with KordaMentha partners Berrick Wilson and Bryan Webster about the retail sector in Australia. Where it’s come from, and where it’s going beyond 2020.