What really goes into creating a great client experience? It's more than just offering the latest treatments. It's about education, finding your specialty, and understanding what your clients' skin actually needs.

In this episode of Beauty Talk Confessions, Kati sits down with Ava and Brianna, the newest estheticians at Flagstaff Skincare, to talk about their favorite treatments, what they've been learning, and some exciting new services coming to the spa.

From perfecting waxing techniques to experiencing chemical peels firsthand, the girls share what it's like growing their skills and discovering what they love most about esthetics.

Kati also shares why hands-on training is so important to her, how she approaches results-driven skincare, and why she's excited to introduce Bright intimate brightening treatments to Flagstaff Skincare.

In This Episode:

• Meet Ava and Brianna and discover their favorite services

• Brianna's firsthand experience with The Perfect Derma Peel, including the peeling process and her results

• Why Ava is loving waxing and how she's improving her technique through hands-on training

• Combining relaxation with results-driven facials

• Introducing Bright treatments for intimate skincare and areas of uneven pigmentation

• What the team learned during their recent Bright training

• Holiday skincare, lash lifts, and seasonal spa specials

• Why Kati is focusing on training her team and expanding advanced treatment offerings

The Takeaway

Every esthetician brings something different to the treatment room, and that's what makes building a great team so exciting.

Whether it's mastering waxing, understanding skincare ingredients, or introducing new services, continuing education and hands-on experience are what help us grow as professionals and deliver better experiences for our clients.

Visit Flagstaff Skincare

Interested in trying one of the treatments we talked about?

We're currently offering seasonal specials on The Perfect Derma Peel, lash lifts and tints, skincare products, and services with Ava and Brianna. These are limited-time offers discussed in the episode, so check our website for current availability and pricing.

Book your appointment: flagstaff-skincare.com

Join Us at ELEVATE 2027

We're also bringing Bright to ELEVATE Wax & Sugar Summit, February 21–23, 2027, in Sedona, Arizona, for education and hands-on certification opportunities.

Want tickets? Head to elevatewaxandsugar.com!

Connect with Kati & Beauty Talk Confessions

Instagram & TikTok: @beautytalkconfessions

Podcast: flagstaff-skincare.com/beautytalkconfessions

Prickly Bare

Professional waxing products and post-hair-removal skincare created by an esthetician, for estheticians.

Instagram & TikTok: @pricklybare

Website: pricklybare.com

If You Loved This Episode

Share it with an esthetician who's passionate about continuing education, finding their specialty, and bringing better treatments to their clients.