Performance reviews get a bad rap — and for good reason. They’re often rushed, compliance-driven, and disconnected from what really matters: people, capability, and growth.

In this episode, Zoe, Michelle, and Karen are joined by Emma Piercy, Learning Innovations Lead at Ausmed, to explore why performance management often falls short in healthcare — and how it can be redesigned to work better for everyone involved.

Together, they unpack the real reasons reviews get delayed or avoided, the damage that can do to culture and trust, and how a culture of reflection and feedback helps you move from reactive firefighting to proactive capability-building.

Emma also lifts the lid on Ausmed Perform™ — a new performance management tool built specifically for healthcare — and what early pilot results reveal about how it’s saving time, improving quality, and strengthening retention.

Whether you’re still stuck in spreadsheets or already rethinking your approach, this episode offers practical insights, a few rants, and a whole lot of heart.

Contact the show at podcast@ausmed.com.au

Follow Ausmed on LinkedIn, Facebook & Instagram

EVENT INFO: Building Workforce Capability with AI | Melbourne, VIC
Nov 20, 2025 — Location TBA — Early Registration Now Open

Resources:
Learn more about Ausmed Perform™ | Workforce Capability System
Performance Reviews in Healthcare | Emma's Toolbox Guide
Demo of Ausmed Perform™ | Launch Webinar
10 Takeaways from the Gold Coast | AI Event Recap
Generative Learning Experiences | Ausmed AI Features

Performance reviews get a bad rap &mdash; and for good reason. They&rsquo;re often rushed, compliance-driven, and disconnected from what really matters: people, capability, and growth.
In this episode, Zoe, Michelle, and Karen are joined by Emma Piercy, Learning Innovations Lead at Ausmed, to explore why performance management often falls short in healthcare &mdash; and how it can be redesigned to work better for everyone involved.
Together, they unpack the real reasons reviews get delayed or avoided, the damage that can do to culture and trust, and how a culture of reflection and feedback helps you move from reactive firefighting to proactive capability-building.
Emma also lifts the lid on&nbsp;Ausmed Perform&trade; &mdash; a new performance management tool built specifically for healthcare &mdash; and what early pilot results reveal about how it&rsquo;s saving time, improving quality, and strengthening retention.
Whether you&rsquo;re still stuck in spreadsheets or already rethinking your approach, this episode offers practical insights, a few rants, and a whole lot of heart.
Contact the show at&nbsp;<a href="mailto:podcast@ausmed.com.au">podcast@ausmed.com.au</a>
Follow Ausmed on&nbsp;<a href="https://au.linkedin.com/company/ausmededucation">LinkedIn</a>,&nbsp;<a href="https://www.facebook.com/ausmed/">Facebook</a>&nbsp;&amp;&nbsp;<a href="https://www.instagram.com/ausmededu/">Instagram</a>
EVENT INFO: <a href="https://events.humanitix.com/building-workforce-capability-with-ai-melbourne">Building Workforce Capability with AI | Melbourne, VIC</a> Nov 20, 2025 &mdash; Location TBA &mdash; <a href="https://events.humanitix.com/building-workforce-capability-with-ai-melbourne">Early Registration Now Open</a>
Resources:
<ul>
<li><a href="https://www.ausmed.com.au/organisations/perform?utm_source=podcast">Learn more about Ausmed Perform&trade; | Workforce Capability System</a></li>
<li><a href="https://www.ausmed.com.au/organisations/toolbox/guides/performance-reviews?utm_source=podcast">Performance Reviews in Healthcare | Emma's Toolbox Guide</a></li>
<li><a href="https://ausmed.wistia.com/live/events/zp9khc3r01">Demo of Ausmed Perform&trade; | Launch Webinar</a></li>
<li><a href="https://www.ausmed.com.au/organisations/toolbox/thought-leadership/10-takeaways-ai-gold-coast?utm_source=podcast">10 Takeaways from the Gold Coast | AI Event Recap</a></li>
<li><a href="https://www.ausmed.com.au/ai?utm_source=podcast">Generative Learning Experiences | Ausmed AI Features</a></li>
</ul>

The home of all podcasts produced by Ausmed.

The home of all podcasts produced by Ausmed.

A show exploring micro-innovations in healthcare.

Ausmed Podcasts

Welcome to the home of all Ausmed Podcasts.

Welcome to the home of all Ausmed Podcasts.

Zoe, Michelle, and Karen are joined by Emma Piercy, Learning Innovations Lead at Ausmed, to explore why performance management often falls short in healthcare — and how it can be redesigned to work better for everyone involved.

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