Ashurst Perkins Coie partners Ian Bolster, Head of APAC Dispute Resolution and Class Actions, and Tihana Zuk, a consumer and competition law specialist and Regional Sector Leader, Technology discuss the intersection of class actions and Australian consumer law. Together, they explain why consumer law claims are well suited to class action proceedings and explore recent developments involving product defects, consumer guarantees, unfair contract terms and emerging unfair trading practices reforms.

The discussion also considers the role of the ACCC, the growing litigation risk facing businesses that operate at scale, and the practical governance, compliance and complaints handling measures that can help prevent issues escalating into class actions.

To listen, search for "Legal Outlook" on Apple Podcasts, Spotify or your preferred podcast platform. You can also explore the full range of Ashurst podcasts at ashurst.com/podcasts.

The information provided is not intended to be a comprehensive review of all developments in law or practice, or to cover every aspect of the topics discussed. Listeners should obtain legal advice before applying it to specific issues or transactions.

Ashurst Perkins Coie partners <a href="https://www.ashurstperkinscoie.com/en/people/ian-bolster/">Ian Bolster</a>, Head of APAC Dispute Resolution and Class Actions, and <a href="https://www.ashurstperkinscoie.com/en/people/tihana-zuk/">Tihana Zuk</a>, a consumer and competition law specialist and Regional Sector Leader, Technology discuss the intersection of class actions and Australian consumer law. Together, they explain why consumer law claims are well suited to class action proceedings and explore recent developments involving product defects, consumer guarantees, unfair contract terms and emerging unfair trading practices reforms.
The discussion also considers the role of the ACCC, the growing litigation risk facing businesses that operate at scale, and the practical governance, compliance and complaints handling measures that can help prevent issues escalating into class actions.
To listen, search for "Legal Outlook" on Apple Podcasts, Spotify or your preferred podcast platform. You can also explore the full range of Ashurst podcasts at ashurst.com/podcasts.
The information provided is not intended to be a comprehensive review of all developments in law or practice, or to cover every aspect of the topics discussed. Listeners should obtain legal advice before applying it to specific issues or transactions.

The commercial world is always changing and the legal landscape never stands still. Keeping pace with all those changes, and knowing how they affect your organisation, is a big responsibility and a challenging task. Ashurst Legal Outlook will keep you at the forefront of the most pressing legal issues, offering insights from legal experts across our international network.

The commercial world is always changing and the legal landscape never stands still. Keeping pace with all those changes, and knowing how they affect your organisation, is a big responsibility and a challenging task. Ashurst Legal Outlook will keep you at the forefront of the most pressing legal issues, offering insights from legal experts across our international network.

A podcast series that will keep you across the global trends and local issues that are shaping the legal landscape and impacting organisations.

Ashurst Legal Outlook Podcast

With regulation and legislation constantly shifting, Legal Outlook helps you stay one step ahead. In each episode, we flag legal changes to watch out for, explain what they mean for organizations, and suggest practical ways to respond. Featuring insights from seasoned legal professionals from across our global network.

With regulation and legislation constantly shifting, Legal Outlook helps you stay one step ahead. In each episode, we flag legal changes to watch out for, explain what they mean for organizations, and suggest practical ways to respond. Featuring insights from seasoned legal professionals from across our global network.

Ashurst Perkins Coie Legal Outlook

Consumer law is becoming an increasingly common driver of class actions. In this episode we explore the legal developments shaping this trend, the areas of greatest risk for businesses, and the practical steps organisations can take to reduce their exposure.