Chris Voss was the lead international kidnapping negotiator for the FBI and during his 24-year tenure in the Bureau, he was trained in the art of negotiation by the FBI, Scotland Yard, and Harvard Law School. Before then, he had served as the lead crisis negotiator for the New York City Division of the FBI and was a member of the NYC Joint Terrorist Task Force.

Chris has taught business negotiation as an adjunct professor at the USC's Marshall School of Business, Georgetown University's McDonough School of Business, and Harvard University. 

He's the CEO & Founder of The Black Swan Group, which provides negotiation training for individuals, companies, and live events, and a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.

Chris joins us to talk about the qualities that make a successful negotiator, how using empathy, rather than direct questions, can elicit more effective responses, and the groundbreaking tactics discussed in his book Never Split the Difference.

Find more at blackswanltd.com

 Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

Chris Voss was the lead international kidnapping negotiator for the FBI and during his 24-year tenure in the Bureau, he was trained in the art of negotiation by the FBI, Scotland Yard, and Harvard Law School. Before then, he had served as the lead crisis negotiator for the New York City Division of the FBI and was a member of the NYC Joint Terrorist Task Force.Chris has taught business negotiation as an adjunct professor at the USC's Marshall School of Business, Georgetown University's McDonough School of Business, and Harvard University. He's the CEO &amp; Founder of The Black Swan Group, which provides negotiation training for individuals, companies, and live events, and a recipient of the Attorney General's Award for Excellence in Law Enforcement and the FBI Agents Association Award for Distinguished and Exemplary Service.Chris joins us to talk about the qualities that make a successful negotiator, how using empathy, rather than direct questions, can elicit more effective responses, and the groundbreaking tactics discussed in his book Never Split the Difference.Find more at blackswanltd.com Learn more about your ad-choices at <a href="https://www.iheartpodcastnetwork.com">https://www.iheartpodcastnetwork.com</a>

iHeartRadio presents Art of the Hustle – a podcast designed to inspire entrepreneurs and fuel their life’s work. With a casual and comfortable interview approach, listeners are invited into a conversation between our host Jeff Rosenthal, co-Founder of Summit, and his guests, exploring stories of success, failure, milestone events and of course, key advice that shapes the life of an entrepreneur.

Art of the Hustle

Listen to our interview with Chris Voss, former FBI negotiator & co-author of Never Split the Difference

Chris Voss - Former FBI Hostage Negotiator, Co-Author, Never Split the Difference

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/71a1c96b-e74b-4048-a4bb-ae2f0056f6dc/transcript

Kathryn Minshew is the founder and CEO of The Muse, a career platform used by over 75 million people to research companies and careers. In 2018, The Muse was named one of Fast Company's 50 Most Innovative Companies in the World and #3 Most Innovative Company for Enterprise.

Kathryn has spoken at MIT and Harvard, contributed to the Wall Street Journal and Harvard Business Review, and appeared on TODAY and CNN, among others. Kathryn worked on HPV vaccine introduction in Rwanda with the Clinton Health Access Initiative before founding The Muse and previously worked at McKinsey & Company. Her first book, "The New Rules of Work: The Modern Playbook for Navigating Your Career," was a Wall Street Journal national bestseller.

She joins us to talk about what employees should be demanding from their employers, the future of the four-year university, and how contributing her writing without pay helped launch The Muse from it's "only eating ramen" phase to raising millions of dollars.

 Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

Kathryn Minshew is the founder and CEO of The Muse, a career platform used by over 75 million people to research companies and careers. In 2018, The Muse was named one of Fast Company's 50 Most Innovative Companies in the World and #3 Most Innovative Company for Enterprise.Kathryn has spoken at MIT and Harvard, contributed to the Wall Street Journal and Harvard Business Review, and appeared on TODAY and CNN, among others. Kathryn worked on HPV vaccine introduction in Rwanda with the Clinton Health Access Initiative before founding The Muse and previously worked at McKinsey &amp; Company. Her first book, "The New Rules of Work: The Modern Playbook for Navigating Your Career," was a Wall Street Journal national bestseller.She joins us to talk about what employees should be demanding from their employers, the future of the four-year university, and how contributing her writing without pay helped launch The Muse from it's "only eating ramen" phase to raising millions of dollars. Learn more about your ad-choices at <a href="https://www.iheartpodcastnetwork.com">https://www.iheartpodcastnetwork.com</a>

Join Jeff and Kathryn Minshew (founder & CEO, The Muse) as they talk about what employees should be demanding from their employers, the future of the four-year university, and how contributing her writing without pay helped launch The Muse from it's "only eating ramen" phase to raising millions of dollars.

Kathryn Minshew - Founder & CEO, The Muse

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/1eef1a48-1ead-4a95-8511-ae2f0056c588/transcript

Christina Sass is the co-founder and board member of Andela, a company that recruits the most talented software engineers on the African continent and pairs them with global tech companies as full-time, distributed team members.

In five years, Andela has hired almost 2,000 developers and become known as the "Best Place to Work in Africa," with tech campuses in Lagos, Nairobi, Kampala, and Kigali. Founded on the premise that brilliance is evenly distributed, but opportunity is not, Andela has built one of the world's most selective engineering institutions.

Christina has built education and employment programs in China, Gaza, the West Bank, Kenya, and Nigeria. Prior to co-founding Andela, she directed the Program department of the Clinton Global Initiative and advised the President and CEO of The MasterCard Foundation, a $9B global foundation working to advance education and financial inclusion for youth in Africa.

Christina serves on the Advisory Council of the NYU Stern Center for Business and Human Rights and on the board of the non-profit Global Give Back Circle. Christina's work has been mentioned by Forbes, CNN, The New Yorker, NBC, and WIRED.

She joins us to talk about how traveling and teaching around the world fostered her passion for youth employment, cracking jokes with Bill Gates, and how artificial intelligence will change the future of hiring.

 Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

Christina Sass is the co-founder and board member of Andela, a company that recruits the most talented software engineers on the African continent and pairs them with global tech companies as full-time, distributed team members.In five years, Andela has hired almost 2,000 developers and become known as the "Best Place to Work in Africa," with tech campuses in Lagos, Nairobi, Kampala, and Kigali. Founded on the premise that brilliance is evenly distributed, but opportunity is not, Andela has built one of the world's most selective engineering institutions.Christina has built education and employment programs in China, Gaza, the West Bank, Kenya, and Nigeria. Prior to co-founding Andela, she directed the Program department of the Clinton Global Initiative and advised the President and CEO of The MasterCard Foundation, a $9B global foundation working to advance education and financial inclusion for youth in Africa.Christina serves on the Advisory Council of the NYU Stern Center for Business and Human Rights and on the board of the non-profit Global Give Back Circle. Christina's work has been mentioned by Forbes, CNN, The New Yorker, NBC, and WIRED.She joins us to talk about how traveling and teaching around the world fostered her passion for youth employment, cracking jokes with Bill Gates, and how artificial intelligence will change the future of hiring. Learn more about your ad-choices at <a href="https://www.iheartpodcastnetwork.com">https://www.iheartpodcastnetwork.com</a>

Join Jeff and Christina Sass (co-founder, Andela) as they talk about how traveling and teaching around the world fostered her passion for youth employment, cracking jokes with Bill Gates,  and how artificial intelligence will change the future of hiring.

Christina Sass - Co-Founder, Andela

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/ecd327d3-207d-41c9-b407-ae2f007d6237/transcript

Kimbal Musk is a chef, restauranteur, and philanthropist. His mission is to pursue an America where everyone has access to real food. Named a Global Social Entrepreneur by the World Economic Forum, Kimbal is the co-founder and Chairman of three real-food companies that are rapidly scaling across the US.

The Kitchen Restaurant Group—including Next Door, Hedge Row, and The Kitchen, serve real-food at every price point. The restaurants source food from American farmers, stimulating the local farm economy to the tune of millions of dollars a year. His non-profit organization, Big Green, builds permanent, outdoor Learning Garden classrooms in hundreds of underserved schools across America. His tech-enabled, urban farming company, Square Roots, grows hyper-local, real food year-round while empowering the next generation of farmers.

Kimbal joins us to talk about how, in their early 20s, he and his brother Elon courageously built out their network through cold calling some of the most powerful people in the country, serving on the board for Tesla and SpaceX, and how he effectively scaled his non-profit, Big Green to reach over 350,000 students.

 Learn more about your ad-choices at https://www.iheartpodcastnetwork.com

Kimbal Musk is a chef, restauranteur, and philanthropist. His mission is to pursue an America where everyone has access to real food. Named a Global Social Entrepreneur by the World Economic Forum, Kimbal is the co-founder and Chairman of three real-food companies that are rapidly scaling across the US.The Kitchen Restaurant Group—including Next Door, Hedge Row, and The Kitchen, serve real-food at every price point. The restaurants source food from American farmers, stimulating the local farm economy to the tune of millions of dollars a year. His non-profit organization, Big Green, builds permanent, outdoor Learning Garden classrooms in hundreds of underserved schools across America. His tech-enabled, urban farming company, Square Roots, grows hyper-local, real food year-round while empowering the next generation of farmers.Kimbal joins us to talk about how, in their early 20s, he and his brother Elon courageously built out their network through cold calling some of the most powerful people in the country, serving on the board for Tesla and SpaceX, and how he effectively scaled his non-profit, Big Green to reach over 350,000 students. Learn more about your ad-choices at <a href="https://www.iheartpodcastnetwork.com">https://www.iheartpodcastnetwork.com</a>

Join Jeff and Kimbal Musk (co-founder, The Kitchen Community) as they talk about how, in their early 20s, he and his brother Elon courageously built out their network through cold calling some of the most powerful people in the country, serving on the board for Tesla and SpaceX, and how he effectively scaled his non-profit, Big Green to reach over 350,000 students.

Kimbal Musk - Co-Founder, The Kitchen Community

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/443d8cd1-9908-401f-9319-ae2f007d6230/transcript

Chris Voss - Former FBI Hostage Negotiator, Co-Author, Never Split the Difference

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