For Shop Talk, we deep dive into 211, a nationwide helpline which fields over 16 million requests each year and how a brand-new solution is helping to close the loop on these calls. The story offers great lessons for Army members and a way that you might be able to help the 211 system. 

For Shop Talk, we deep dive into 211, a nationwide helpline which fields over 16 million requests each year and how a brand-new solution is helping to close the loop on these calls. The story offers great lessons for Army members and a way that you might be able to help the 211 system.&nbsp;

Our country’s problems will never be solved by a bunch of fancy people in nice suits talking big words on CNN and Fox, but by An Army of Normal Folks just deciding “hey, I can help.” Hosted by Coach Bill Courtney from the Oscar-winning Undefeated, this podcast is building the Army and celebrating its extraordinary members. New episodes are released every Tuesday. 

Our country’s problems will never be solved by a bunch of fancy people in nice suits talking big words on CNN and Fox, but by An Army of Normal Folks just deciding “hey, I can help.” Hosted by Coach Bill Courtney from the Oscar-winning Undefeated, this podcast is building the Army and celebrating its extraordinary members. New episodes are released every Tuesday.

An Army of Normal Folks

Closing the Loop 

https://api.omny.fm/orgs/e73c998e-6e60-432f-8610-ae210140c5b1/clips/2e8a7abe-869e-4624-927a-b371015c3895/transcript

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