When a car hit Susan and knocked out a bunch of teeth, her health insurance was supposed to pay for her oral surgery, and she knew it. So why has she had to chase them for 18 months and counting? 


Getting insurance to pay for anything dental is usually hard, but this had us asking ourselves… is it usually this hard? 


We connected Susan with law professor Jacqueline Fox — who, when she was practicing law, fought insurers on behalf of patients. And who says Susan has “done everything right.”


We’ve started to wonder whether Susan’s troubles could be related to broader accusations against her insurer, Ambetter, the largest provider of plans on the Obamacare marketplace.  


Here’s a transcript of this episode.


We’d love for you to support this show.


Now is a great time to do it. This month, every dollar you donate is DOUBLED, thanks to NewsMatch and the Institute for Nonprofit News.


Holy cow, what a deal. Here, go for it.


Send your stories and questions or call 724 ARM-N-LEG.

When a car hit Susan and knocked out a bunch of teeth, her health insurance was supposed to pay for her oral surgery, and she knew it. So why has she had to chase them for 18 months and counting?&nbsp; Getting insurance to pay for anything dental is usually hard, but this had us asking ourselves… is it usually this hard?&nbsp; We connected Susan with law professor Jacqueline Fox — who, when she was practicing law, fought insurers on behalf of patients. And who says Susan has “done everything right.” We’ve started to wonder whether Susan’s troubles could be related to <a href="https://www.chicagotribune.com/business/ct-biz-centene-ambetter-lawsuit-health-insurance-20220808-qokytrahdrelpl3inrkshuurwe-story.html" rel="noopener noreferrer" target="_blank">broader accusations against her insurer</a>, Ambetter, the largest provider of plans on the Obamacare marketplace.&nbsp;&nbsp; Here’s <a href="https://armandalegshow.com/wp-content/uploads/2022/12/Web-transcript_S08_Ep06_Teeth-Dec-9-2022.pdf" rel="noopener noreferrer" target="_blank">a transcript of this episode</a>. We’d love for you to <a href="https://armandalegshow.com/support/" rel="noopener noreferrer" target="_blank">support this show</a>. Now is a great time to do it. This month, every dollar you donate is DOUBLED, thanks to NewsMatch and the Institute for Nonprofit News. Holy cow, what a deal. <a href="https://armandalegshow.com/support/" rel="noopener noreferrer" target="_blank">Here, go for it</a>. <a href="https://armandalegshow.com/contact/" rel="noopener noreferrer" target="_blank">Send your stories and questions </a>or call 724 ARM-N-LEG.

An Arm and a Leg is a podcast about why health care costs so freaking much and what we can (maybe) do about it.

If you’ve ever been surprised by a medical bill, you’re in good company. But as our team of seasoned journalists has learned from years of reporting — you’re not always helpless. We don’t have all the answers, but we’ll offer you tools and big picture insights with plenty of humor and heart. 

An Arm and a Leg is co-produced with KFF Health News and distributed in partnership with KUOW.

You can support An Arm and a Leg by donating at armandalegshow.com/support/

Show Credits: Created, hosted, and produced by Dan Weissmann with senior producer Emily Pisacreta and engagement producer Claire Davenport, edited by Ellen Weiss. Audio wizard: Adam Raymonda. Music is by Dave Weiner and Blue Dot Sessions. Bea Bosco is our consulting director of operations. Lynne Johnson is our operations manager.

An Arm and a Leg&nbsp;is a podcast about why health care costs so freaking much and what we can (maybe) do about it.
If you&rsquo;ve ever been surprised by a medical bill, you&rsquo;re in good company. But as our team of seasoned journalists has learned from years of reporting &mdash; you&rsquo;re not always helpless. We don&rsquo;t have all the answers, but we&rsquo;ll offer you tools and big picture insights with plenty of humor and heart.&nbsp;
An Arm and a Leg is co-produced with <a href="https://kffhealthnews.org/">KFF Health News</a> and distributed in partnership with <a href="https://www.kuow.org/">KUOW</a>.
You can support An Arm and a Leg&nbsp;by donating at <a href="https://armandalegshow.com/support/">armandalegshow.com/support/</a>
<hr>
Show Credits:&nbsp;Created, hosted, and produced by Dan Weissmann with senior producer Emily Pisacreta and engagement producer Claire Davenport, edited by Ellen Weiss. Audio wizard: Adam Raymonda. Music is by Dave Weiner and Blue Dot Sessions. Bea Bosco is our consulting director of operations. Lynne Johnson is our operations manager.

An Arm and a Leg

Insurance bites, but we've learned a bunch here.

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