Everyone has been there at a family or friend gathering…. That awkward moment of silence in a conversation, followed by uncomfortable laughter or even a topic you don’t want to discuss. Amy and T.J. have some expert tips on how to become a “topic manager” and learn to become a “responsive listener.” We even share an amazing list of holiday themed icebreakers that you can keep in your back pocket to make all of your conversations fun, meaningful and memorable.