Meg talks with Tamir Israel, Director of Privacy, Surveillance & Technology with the Canadian Civil Liberties Association, about consumers recording customer service interactions.  What is allowed when we are navigating these interactions and is there a need for clearer rules. 

<p>Meg talks with Tamir Israel, Director of Privacy, Surveillance &amp; Technology with the Canadian Civil Liberties Association, about consumers recording customer service interactions.&nbsp; What is allowed when we are navigating these interactions and is there a need for clearer rules.&nbsp;</p>

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