Knowler Knows: New SCA ruling could shift ‘lemon car’ battles beyond buyer and dealer 

If you have always believed that a “lemon car” dispute is strictly between the buyer and the dealer while the bank simply waits for its monthly instalments that may be about to change. A new ruling by the Supreme Court of Appeal could significantly reshape how responsibility is shared in these case…

Knowler Knows: Feedback on a father’s contract fight and a couch claim denied

Relebogile Mabotja speaks to Consumer Journalist Wendy Knowler sharing feedback, as promised, on two issues which listeners raised with Wendy. Rob phoned in about his battle, since July, to cancel his son’s cell phone contract. Despite providing evidence that his son has passed away, and despite th…

Knowler Knows: The pitfalls of short-term or “non life” insurance policies

Relebogile Mabotja speaks to Wendy Knowler the Consumer Journalist about the pitfalls of cellphone insurance basically any short-term or “non life” insurance policy  for your car and/or laptop, household contents with add ons.  702 Afternoons with Relebogile Mabotja is broadcast live on Johannesbu…

Knowler Knows: How to survive and thrive with Black Friday deals

Relebogile Mabotja speaks to Consumer Journalist Wendy Knowler, who unpacks how to survive and thrive this Black Friday  from spotting scams to securing the best deals 702 Afternoons with Relebogile Mabotja is broadcast live on Johannesburg based talk radio station 702 every weekday afternoon. Rel…

Knowler Knows: Online shopping - how to spot good quality products online

Relebogile Mabotja speaks to Wendy Knowler about online shopping, how can you tell whether a listed product is good quality or not especially when you only got a photo and a description to go on. Wendy joined by Laurian Venter the Director at OneDayOnly sharing  some really empowering insider infor…

Knowler Knows: The hidden costs in your purchases - are you paying for what’s already covered?

Jane Dutton (standing in for Relebogile Mabotja) speaks to consumer journalist Wendy Knowler about companies offering 'extras' to consumers - often added as the default - which are not needed, because it is already covered by law. 702 Afternoons with Relebogile Mabotja is broadcast live on Johann…

Knowler Knows : No Refund-understanding hotel cancellation policies

Relebogile Mabotja speaks to Consumer Journalist, Wendy Knowler about a Pretoria woman who made a booking for three nights in a Cape Town hotel, and then cancelled within the hour. But she was told she had to forfeit every cent of that payment, because of the hotel’s no refund policy. Relebogile an…

Knowler knows: What you must know before calling a tow truck or being towed

Relebogile Mabotja speaks to Consumer Journalist, Wendy Knowler about If you own or drive a car, there’s a good chance that you will be in an accident of some kind, sooner or later. And you will need towing, there is a  LOT you need to know to protect yourself, which can save you literally thousand…

Knowler Knows: The power of a social media post

Relebogile Mabotja speaks to Consumer Journalist, Wendy Knowler  about social media posts which are a powerful way for ordinary people to warn or educate people about issues…A pregnant woman’s post about  being dispensed a drug not recommended for pregnant woman totally contrary to what the doctor …

Knowler Knows: Beware of fraudsters and scams

Relebogile Mabotja speaks to Consumer Jounalist, Wendy Knowler joined by Manie van Schalkwyk, the CEO of the Fraud Prevention Service, discussing how consumers are gearing up for the biggest shopping season of the year  kicking off with the Black Friday spending frenzy and rolling into the Christma…