Knowler knows: The online shopping gamble (what happens when what you ordered is not what arrives?)

Kgomotso Modise (standing in for Relebogile Mabotja) speaks to consumer journalist Wendy Knowler about the risks of online shopping. Buying online has transformed the way we shop  often making life more convenient  but it also comes with significant risks if consumers are not  careful. And sometime…

Knowler Knows: The fuel levies that makes up part of the petrol price

Relebogile Mabotja speaks to consumer journalist Wendy Knowler about the latest developments affecting South African motorists. Did you know that while the petrol price is regulated by government, the price of diesel is not? This means diesel prices can vary between filling stations, making it wort…

The Consumer Feature: The Global NCAP (New Car Assessment Programme) results for Chery Tiggo 7

702 Afternoons with Relebogile Mabotja is broadcast live on Johannesburg based talk radio station 702 every weekday afternoon. Relebogile brings a lighter touch to some of the issues of the day as well as a mix of lifestyle topics and a peak into the worlds of entertainment and leisure.  Thank you…

Knowler Knows: Online grocery shopping- A Sixty60 shopper complaint unpacked

Relebogile Mabotja speaks to Consumer Journalist, Wendy Knowler about online grocery shopping, based on a complaint from a Sixty60 shopper, who had effectively been blocked on the app. On her version, it seemed grossly unfair... but it turned out she had edited some of the details. 702 Afternoons …

Knowler Knows: Severe food allergies-why food allergy disclosure matters

Relebogile Mabotja speaks to Consumer Journalist, Wendy Knowler about severe food allergies, a single bite of food containing the allergen could be deadly, joined by  Greg Turner from  Jo’burg who ate a  Ready to Eat “ham, cheese and tomato” sandwich bought from the SuperSpar in Lonehill in Decembe…

Knowler Knows: Safety Shortfalls - when will South Africans demand safer cars?

Kgomotso Modise, standing in for Relebogile Mabotja, speaks to consumer journalist Wendy Knowler about findings from an international crash-test organisation, which reveal that two cars sold in South Africa fall short on safety. When will South African motorists start making noise about deserving b…

Knowler Knows: Wrongly captured home addresses in data\Wi-Fi contracts

Relebogile Mabotja speaks to Wendy Knowler, Consumer Journalist who reports on a case of one her clients who were paying for data and wifi but it was sent to the wrong address. Wendy also helps some of the listeners through some of their concerns. 702 Afternoons with Relebogile Mabotja is broadcas…

The Consumer Feature: Travel Nightmares

Relebogile Mabotja speaks to consumer journalist Wendy Knowler and Clement Manyathela about what happens when your holiday starts falling apart before you even arrive. From missing laptops on flights to accommodation scams and baggage theft, this conversation asks: are travellers being left to carr…

Knowler Knows: Consumer advice and discussing gift cards/vouchers

Jane Dutton standing in for Relebogile Mabotja speaks to Wendy Knowler the Consumer Journalist about cutting through the fine print and protecting your pockets. Discussing why you should disable locked-screen phone notifications, the most effective ways to get your credit score up, and the ongoing …

Knowler Knows: New SCA ruling could shift ‘lemon car’ battles beyond buyer and dealer 

If you have always believed that a “lemon car” dispute is strictly between the buyer and the dealer while the bank simply waits for its monthly instalments that may be about to change. A new ruling by the Supreme Court of Appeal could significantly reshape how responsibility is shared in these case…