



Knowler Knows: The insurance wake-up call (Are you really covered?)
Relebogile Mabotja speaks to Wendy Knowler who is a consumer journalist about the findings of the National Financial Ombud Scheme's latest annual report and what they reveal about the state of insurance claims in South Africa. 702 Afternoons with Relebogile Mabotja is broadcast live on Johannesbur…

Knowler Knows : The monthly instalment trap - what car ads don’t tell you
Relebogile Mabotja speaks to Wendy Knowler who is Consumer Journalist and Lebogang Gaoketse who is the Head of Marketing and Communications at WesBank about the hidden monthly payments and the ballon payments around the purchasing a car.

Knowler Knows : The rise of Uber fare disputes
Relebogile Mabotja speaks to Wendy Knowler who is a Consumer Journalist about the over charges that happen on consumer accounts on the uber app.

Knowler Knows - FlySafair Taken to the National Consumer Tribunal Part 2
Relebogile Mabotja speaks to Wendy Knowler who is a Consumer Journalist about FlySafair being taken to the Consumer Tribunal relating to its practice of routinely overbooking its flights. 702 Afternoons with Relebogile Mabotja is broadcast live on Johannesburg based talk radio station 702 every …

Knowler Knows: FlySafair Taken to Tribunal
Relebogile Mabotja speaks to Wendy Knowler who is Consumer Journalist about FlySafair being taken to the Consumer Tribunal relating to its practice of routinely overbooking its flights, with Lee Soobrathi who is a Consumer Goods & Services Ombudsman joining to explain the legal process and role of…

Knowler Knows: Another popular South African car has scored a shocking zero safety stars
Relebogile Mabotja speaks to consumer journalist Wendy Knowler about another alarming vehicle safety rating for the South African market. The Toyota Starlet has received a shocking zero-star safety rating from the Global New Car Assessment Programme (Global NCAP) following crash tests conducted in …

Knowler Knows: The fine print fight from flight refunds to mattress warranties
Relebogile Mabotja speaks to consumer journalist, Wendy Knowler about the hidden terms and conditions that can leave consumers out of pocket. First, they unpack Caitlin’s frustrating Booking.com experience. She booked five Emirates flights through her husband’s Booking.com account for travel betwee…

Knowler Knows: South Africans affected by flight cancellations due to escalating conflict in the Middle East.
Relebogile Mabotja speaks with consumer journalist Wendy Knowler about how ongoing conflict in the Middle East has disrupted flights to and from the region in recent months and the strong possibility of further disruptions. They unpack what travellers can realistically expect when it comes to refun…

Knowler Knows: The ProNutro PROBLEM!
Relebogile Mabotja speaks to consumer journalist Wendy Knowler about the backlash surrounding the reformulation of ProNutro. For many South Africans, it’s more than just a product change it’s a crisis. After more than 60 years and three generations of loyal customers, the original recipe is gone fo…

Knowler Knows: Why product recalls are rising…should we be worried?
Relebogile Mabotja speaks to consumer journalist Wendy Knowler about the surge in product recalls this year. South Africa’s regulator has already announced 18 recalls, spanning contaminated food, medical supplies, and safety defects in vehicles. However, this is not necessarily a sign that the mark…