



Knowler Knows: An open line for consumer related issues and the Consumer Goods and Services Ombud annual report
Relebogile Mabatja speaks to Consumer Journalist, Wendy Knowler about the Consumer Goods and Services Ombud annual report and opening the lines, giving the listeners a chance to have their consumer-related issues heard. 702 Afternoons with Relebogile Mabotja is broadcast live on Johannesburg bas…

Knowler Knows: How a burst pipe led to municipal debt and delayed a home sale
Relebogile Mabotja speaks to Consumer Journalist , Wendy Knowler about a pipe burst at a house in Westdene. A plumber fixed it inside three weeks. Then the owner got a bill of over R100 000. She’s sold the house, and until she settled that bill, the house could not be transferred into the new owne…

Knowler Knows: Debt collection transfers (can multiple agencies collect the same debt?)
Relebogile Mabotja speaks to consumer journalist Wendy Knowler about Josline's frustrating experience of being passed from one debt collector to another despite making regular payments on her Truworths account. After falling behind on her account, Josline did the responsible thing by arranging a re…

Knowler Knows : Residential complex "back up power” issues
Relebogile Mabotja speaks to consumer journalist Wendy Knowler about a rental promise that's left Midrand tenants frustrated. For many prospective Joburg renters, two words can seal the deal "back-up power." But at one Midrand complex, tenants say that promise has gone unfulfilled. They have endure…

Knowler Knows: Fake proof-of-payment scammers working the buy-and-sell sites
Relebogile Mabotja speaks to consumer journalist Wendy Knowler about the rise of scams targeting buyers and sellers on online marketplaces. Three years after first highlighting these sophisticated fraud schemes, the problem has only worsened, with more victims falling prey. These scams don't just t…

Knowler Knows : Think before you click - how to protect yourself from impersonation scams
Relebogile Mabotja speaks to Wendy Knowler who is a consumer journalist and Mitchell Arntzen who is the sales and account manager MOBIUS BINARY about how scammers exploit trust through impersonation, AI-powered fraud and business email compromise with advice on practical steps people and businesse…

Knowler Knows: Traffic Fines Explained Are You Paying the Right Amount?
Relebogile Mabotja speaks to Wendy Knowler who is a consumer journalist and Cornelia van Niekerk who is the founder and MD of Fines4U about the confusion surrounding Administrative Adjudication of Road Traffic Offences Act ( AARTO) traffic fines and the use of third-party payment platforms such as …

Knowler Knows: The insurance wake-up call (Are you really covered?)
Relebogile Mabotja speaks to Wendy Knowler who is a consumer journalist about the findings of the National Financial Ombud Scheme's latest annual report and what they reveal about the state of insurance claims in South Africa. 702 Afternoons with Relebogile Mabotja is broadcast live on Johannesbur…

Knowler Knows : The monthly instalment trap - what car ads don’t tell you
Relebogile Mabotja speaks to Wendy Knowler who is Consumer Journalist and Lebogang Gaoketse who is the Head of Marketing and Communications at WesBank about the hidden monthly payments and the ballon payments around the purchasing a car.

Knowler Knows : The rise of Uber fare disputes
Relebogile Mabotja speaks to Wendy Knowler who is a Consumer Journalist about the over charges that happen on consumer accounts on the uber app.