Relebogile Mabotja speaks to Consumer Journalist, Wendy Knowler about a Pretoria woman who made a booking for three nights in a Cape Town hotel, and then cancelled within the hour. But she was told she had to forfeit every cent of that payment, because of the hotel’s no refund policy. Relebogile and Wendy chat to Consumer Goods and Services Ombud, Lee Soobrathi about the legalities around “no refund” policies on accommodation bookings.

Relebogile Mabotja speaks to Consumer Journalist, Wendy Knowler about a Pretoria woman who made a booking for three nights in a Cape Town hotel, and then cancelled within the hour. But she was told she had to forfeit every cent of that payment, because of the hotel&rsquo;s no refund policy. Relebogile and Wendy chat to Consumer Goods and Services Ombud, Lee Soobrathi about the legalities around &ldquo;no refund&rdquo; policies on accommodation bookings.

The highlights of Afternoons with Relebogile Mabotja, just in case you missed the show.

The highlights of Afternoons with Relebogile Mabotja, just in case you missed the show.

Afternoons with Relebogile Mabotja

Highlights from 702 Afternoons with Relebogile Mabotja, just in case you missed the show.

Highlights from 702 Afternoons with Relebogile Mabotja, just in case you missed the show.

Knowler Knows : No Refund-understanding hotel cancellation policies

https://api.omny.fm/orgs/5dcefa8e-00a9-4595-8ce1-a4ab0080f142/clips/c7517453-41dc-42ed-b25d-b38d00cdef1b/transcript

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