Relebogile Mabotja speaks to Rory Bosman, Chief Sales & Marketing Officer at Ecentric Payment Systems, unpacking what happens behind the scenes when card payment systems fail. With card payments now a routine part of everyday shopping, there is often little understanding of what happens when a payment is disrupted particularly when customers are unsure whether they have been charged, whether they should try the transaction again, or why one retailer can continue trading while another cannot. The conversation explores the complexities behind payment outages, what causes them, and what both retailers and consumers need to know when payment systems go down.
702 Afternoons with Relebogile Mabotja is broadcast live on Johannesburg based talk radio station 702 every weekday afternoon. Relebogile brings a lighter touch to some of the issues of the day as well as a mix of lifestyle topics and a peak into the worlds of entertainment and leisure.
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