



Consumer Talk: Eco-friendly products may not be recyclable
Pippa Hudson speaks to consumer journalist Wendy Knowler about how that eco-friendly product you put in the bin might not be recyclable at all, and it could be wrecking a whole batch of good recycling in the process. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite fr…

Consumer Talk: Consumer Ombud releases annual report
Pippa Hudson speaks to consumer journalist Wendy Knowler as she attends the release of the Consumer Ombud’s annual report, which contains all kinds of fascinating insights into consumer complaints and their resolution, over the past year. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. …

Consumer Talk: Crash test live from Germany
Pippa Hudson speaks to consumer journalist Wendy Knowler who joins us live from Germany, where she’s attending the latest round of crash test exercises held under the banner of Safer Cars for Africa. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news en…

Consumer Talk: When are you entitled to a refund
Pippa Hudson speaks to consumer journalist Wendy Knowler about one of the most misunderstood consumer issues, the return of goods and refunds. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, …

Consumer Talk: Woolworths Store Card Fee – From Zero to R630 a year
Pippa Hudson speaks to consumer journalist Wendy Knowler about how the Woolworths store card fee has gone from zero to R630 a year. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to take the time to explore, taste, read and re…

Consumer Talk: When your food delivery doesn’t arrive
Saskia Falken speaks to consumer journalist Wendy Knowler about how food delivery service, Uber Eats reacted after a woman complained that pizzas she ordered never arrived. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to tak…

Consumer Talk 2: Campaign for Front of Food Package warning labels
Saskia Falken speaks to Angelika Grimbeek, the Policy and Programme Manager at HEALA about why the organisation is calling for Front of Package Warning Labels to become a reality. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience…

Consumer Talk 1: What hospitality can teach us about AI and the customer experience
Saskia Falken speaks to Sean Granger, General Manager at Granny Mouse Country House & Spa, about whether hospitality has become too focused on automation, and why good old-fashioned customer service may still be the industry's biggest competitive advantage. Lunch with Pippa Hudson is CapeTalk’s mi…

Consumer Talk: Fighting for a prize you’ve won
Saskia Falken, standing in for Pippa Hudson, speaks to consumer journalist Wendy Knowler about how a woman had to fight to get her FIFA World Cup tickets and flights after winning a competition. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. …

Consumer Talk: Courier insurance surcharge on plane tickets
Pippa Hudson speaks to consumer journalist Wendy Knowler about courier companies’ responsibility for taking care of your goods and also the added costs of buying plane tickets. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former j…