



Consumer Talk: eDreams gives you unwanted subscription
Pippa Hudson speaks to consumer journalist Wendy Knowler about the travel booking site eDreams, which signs you up for an unwanted subscription which is difficult to cancel. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to ta…

Consumer Talk: Shopping trollies causing damage
Pippa Hudson speaks to consumer journalist Wendy Knowler about who should carry the responsibility when a shopping trolley damages your vehicle in the parking lot of a mall. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience to ta…

Consumer Talk: Eco-friendly products may not be recyclable
Pippa Hudson speaks to consumer journalist Wendy Knowler about how some eco-friendly products might not be recyclable and could, in fact, be wrecking a whole batch of good recycling in the process. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect…

Consumer Talk: Consumer Ombud releases annual report
Pippa Hudson speaks to consumer journalist Wendy Knowler as she attends the release of the Consumer Ombud’s annual report, which contains all kinds of fascinating insights into consumer complaints and their resolution, over the past year. Lunch with Pippa Hudson is your respite from hard news, a s…

Consumer Talk: Crash test live from Germany
Pippa Hudson speaks to consumer journalist Wendy Knowler, who joins us live from Germany, where she’s attending the latest round of crash test exercises held under the banner of Safer Cars for Africa. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and ref…

Consumer Talk: When are you entitled to a refund?
Pippa Hudson speaks to consumer journalist Wendy Knowler about one of the most misunderstood consumer issues: the return of goods and refunds. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show e…

Consumer Talk: Woolworths store card fee – from zero to R630 a year
Pippa Hudson speaks to consumer journalist Wendy Knowler about how the Woolworths store card fee has gone from zero to R630 per year. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show embraces l…

Consumer Talk: When your food delivery doesn’t arrive
Saskia Falken, standing in for Pippa Hudson, speaks to consumer journalist Wendy Knowler about how food delivery service Uber Eats, reacted after a woman complained that pizzas she ordered never arrived. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and r…

Consumer Talk: Campaign for Front-of-Package food warning labels
Saskia Falken, standing in for Pippa Hudson, speaks to Angelika Grimbeek, the policy and programme Manager at HEALA, about why the organisation is calling for Front-of-Package Warning Labels to become a reality. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, rea…

Consumer Talk: What hospitality can teach us about AI and the customer experience
Saskia Falken, standing in for Pippa Hudson, speaks to Sean Granger, general manager at Granny Mouse Country House and Spa, about whether hospitality has become too focused on automation, and why good old-fashioned customer service may still be the industry's biggest competitive advantage. Lunch w…