



Consumer Talk 2: Campaign for Front of Food Package warning labels
Saskia Falken speaks to Angelika Grimbeek, the Policy and Programme Manager at HEALA about why the organisation is calling for Front of Package Warning Labels to become a reality. Lunch with Pippa Hudson is CapeTalk’s mid-afternoon show. This 2-hour respite from hard news encourages the audience…

Consumer Talk 1: What hospitality can teach us about AI and the customer experience
Saskia Falken speaks to Sean Granger, General Manager at Granny Mouse Country House & Spa, about whether hospitality has become too focused on automation, and why good old-fashioned customer service may still be the industry's biggest competitive advantage. Lunch with Pippa Hudson is CapeTalk’s mi…

Consumer Talk: Fighting for a prize you’ve won
Saskia Falken, standing in for Pippa Hudson, speaks to consumer journalist Wendy Knowler about how a woman had to fight to get her FIFA World Cup tickets and flights after winning a competition. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. …

Consumer Talk: Courier insurance surcharge on plane tickets
Pippa Hudson speaks to consumer journalist Wendy Knowler about courier companies’ responsibility for taking care of your goods and also the added costs of buying plane tickets. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former j…

Consumer Talk: Home loan finally paid off
Pippa Hudson speaks to consumer journalist Wendy Knowler about a carpenter who, after 18 years, had paid R200,000 on his R50,000 home loan with Standard Bank. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hu…

Consumer Talk: Teabags and fake local websites
Jacob Moshokoa, standing in for Pippa Hudson, speaks to consumer journalist Wendy Knowler on whether there is plastic in our teabags and a warning for websites claiming to be local but are based in China. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and …

Consumer Talk: Companies fixing customer problems with their products
Pippa Hudson follows up with consumer journalist Wendy Knowler on several companies who’ve acknowledged problems with their products and have tried to fix them. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa …

Consumer Talk: Problem auction houses and quashing scams
Pippa Hudson speaks to consumer journalist Wendy Knowler about the auction industry and a series of complaints around tardy payment practices. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and reflect. Hosted by former journalist Pippa Hudson, the show e…

Consumer Talk: Toyota Starlet scores zero NCAP safety rating
Pippa Hudson speaks to consumer journalist Wendy Knowler about another popular South African car, the Toyota Starlet, which has received zero stars by Global NCAP after being crash tested in Germany. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read, and refle…

Consumer Talk: When bed warranties go wrong
Pippa Hudson speaks to consumer journalist Wendy Knowler about how bed manufacturers handle customer complaints and some of the common strategies for ducking accountability which aren’t compliant with the CPA. Lunch with Pippa Hudson is your respite from hard news, a space to explore, taste, read,…