The City of Johannesburg in South Africa is addressing service‑delivery challenges in the inner city through a high‑impact intervention programme. The Executive Mayor, Councillor Dada Morero, together with members of the Mayoral Committee and senior city officials, is leading what they call a High‑Impact Service Delivery Programme.
Launched a year ago, the initiative focuses on improving essential services, restoring urban management, and enhancing the overall functionality of the inner city.
To discuss what the programme has achieved since its launch, we speak to Sithembiso Zungu, the City of Johannesburg’s Member of the Mayoral Committee responsible for Group Corporate and Shared Services.

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