Join us as we chat with Mo Fagir and Robert Pastore about the investments ServiceNow is making into generative AI and how ServiceNow Impact can help customers get started on their GenAI journey. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

In this episode, we chat with Cesar Augusto Negri de Oliveira, a product owner at British Telecom, about how they've chosen to invest in training to RiseUp with ServiceNow.

Part 2 of our discussion with John Stein, ServiceNow senior engagement manager, about how the NHL and Expert Services are working together to ensure games run smoothly throughout the season. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

In a discussion with John Stein, ServiceNow senior engagement manager, find out how the NHL and Expert Services are working together to ensure games run smoothly throughout the season. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

In this episode, we have a conversation with Charles Muhlbach to find out why he wanted to pursue a career in technology and how he transitioned from a successful Army career to a bright future with ServiceNow. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

In this episode, we chat with Dr. Cyndi Kaye Lambach, College Professor - Information Technology at Waukesha County Technical College about how she’s helping drive a skills revolution, and equipping students for the jobs of today and tomorrow. Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

In this episode, we chat with Anu Kapoor, senior technical consultant, about what his role entails and why he loves keeping customers happy. For more information, check this out: https://www.servicenow.com/content/dam/servicenow-assets/public/it-it/doc-type/resource-center/infographic/info-ignite-transformation-or-streamline-it-processes.pdf Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

In this episode, we chat with Sandeep Tandon about his role as a principal solution architect and how he translates the promise we make when you purchase a ServiceNow product into reality. For more information about solution architects, check this out: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/infographic/info-today-needs-design-future.pdf Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

In this episode, Ryan Lounsbury, head of ServiceNow Impact Product Management, discusses the Impact Vancouver release and its new features.  Learn more about ServiceNow Impact here: https://www.servicenow.com/impact.html Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com.

Expert Services helps you plan and implement ServiceNow products, faster with less risk. Learn more in our chat with Kirni Munohur, a principal engagement manager on the Expert Services team. For more information, check this out: https://www.servicenow.com/content/dam/servicenow-assets/public/it-it/doc-type/resource-center/infographic/info-accelerate-innovation-or-reduce-risk.pdf Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

Expert Services helps you plan and implement our products, faster with less risk. Learn more by listening to our chat with Tony Huynh, a senior business process consultant on the Expert Services team. https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/infographic/info-optimize-for-today-or-innovate-for-tomorrow.pdf Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

In this episode, you’ll hear from our guests Kim Haslam and Chris Glitzer about ServiceNow Career Journeys. Find out how you can join a global community of individuals who are actively pursuing their passions with ServiceNow.  Learn more at https://nowlearning.servicenow.com/lxp Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

Rising up with ServiceNow means you can take your career to the next level by leveraging Now Learning. Cheyenne Fernley (Saulnier), Associate Partner at Beniva Consulting group – an elite ServiceNow partner – is the definition of what it means to RiseUp with ServiceNow.  Cheyenne joins us to discuss how she invested in her training with ServiceNow to accelerate her career.  Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

In this episode, we discuss our annual user conference and what you can expect to see at the Value Acceleration and RiseUp with ServiceNow zones.  Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

In this episode, Aaron Fulkerson, Vice-President and General Manager of Impact, joins us to discuss the Impact Utah release and its newest capabilities supporting our customers’ digital transformation initiatives.  If you haven’t heard about ServiceNow Impact, check out earlier episodes for an introduction of the product, and deeper dives into the Impact Squad and Impact Accelerators.  Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

In this episode, Platform Architects Sameer Kumar Pandey and Kasthuri Nagappan discuss what it means to be trusted advisors to ServiceNow customers and help them adopt our platform and realize their business outcomes. For more information about Impact, visit this page.  Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

Rising up with ServiceNow means you can turn your career dreams into a reality in the high-growth ServiceNow ecosystem. Gene Manuel did. Listen to Gene’s story and how he leveraged Now Learning and the ServiceNow Community to become a Certified System Administrator and an ITSM Certified Implementation specialist.   Have a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com.

Do you know what Impact accelerators are? If not, this conversation with Principal Portfolio Manager Brandi Will, will be of interest to you. Discover how Impact accelerators can help you accelerate your time to value when and where you need it. Find out more about ServiceNow Impact and accelerators. Got a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com.

Join us as we speak to ServiceNow Community lead Celina Zamora. Hear about the new and improved Community experience and the best way for you to engage with and learn from others in the ServiceNow ecosystem.

Our guest Aaron Fulkerson takes us on a tour of Tokyo and Impact! In this episode, listen to Aaron talk about the enhancements to Impact in the Now Platform Tokyo release.   Find out more about ServiceNow Impact here.   Got a question or comment about the Accelerate Podcast series? Email us at accelerate-podcast@servicenow.com

In this episode, Andy Ho – VP of Learning Experience and Innovation – joins us to discuss robots, virtual reality, and all the latest training innovations from the ServiceNow team. If you want to find out more about Now Learning, click here.  Got a question or comment about the Accelerate Podcast series, email us at accelerate-podcast@servicenow.com.

With the NextGen program, ServiceNow provides access and opportunity to build new skills. Join us as we chat with the owner of the program and learn more by contacting NextGen@servicenow.com.

Do you know what an Impact Squad is? Find out from Sam Loveland, Vice President of Customer Success, how this team of experts helps customers accelerate their time to value. Learn more about Impact here. 

Join us as Aaron Fulkerson, General Manager of ServiceNow Impact, talks about the product with a mission and capability to accelerate the value of your ServiceNow investment.

In this episode, your co-hosts chat with Will Giammona, Senior Director Certification and Recognition Programs at ServiceNow. Will joins us to tell you about starting your path to certification by signing up for the ServiceNow Fundamentals On-Demand Course, complimentary with the Certified System Administrator Exam Voucher until August 31st, 2022. Don’t miss out on this great opportunity to grow your ServiceNow skills and advance your career.

In this episode, your co-hosts chat with Ken Sheridan – a ServiceNow employee – who leveraged Now Learning and the ServiceNow Community to get him from the Marine Corps to becoming a Senior Software Development Engineer at ServiceNow.

In the final episode of this 2-part series, your co-host continues her conversation with the Engagement Manager at the center of the project for the vaccine solution implemented by the New South Wales Health department. 

In part 1 of this series, join your co-host as she uncovers how the Health department of New South Wales, Australia was able to stand up a Vaccine Administration Management solution in record time with the help of a dedicated ServiceNow Expert Services team.

Join us for a bonus episode celebrating the launch of the Now Platform San Diego release. You’ll hear about the Next Experience UI and Customer Service Management (CSM) and Field Service Management (FSM) highlights from one of our portfolio experts.

In this episode, your co-hosts chat with a Now Learning expert to uncover all the new functionality available in the Now Learning platform.

In this episode, your co-hosts chat with the platform owner of long-time customer Becton Dickinson. Tune in to find out how training and certification and expert services have helped BD grow the value of its existing ServiceNow applications. And listen to our guest share her experience with leading practices, tools, and product documentation and pass on advice for other customers embarking on a ServiceNow implementation project.

In this episode, learn about a brand new set of leading practice resources including reference architectures, and leadership insights designed to help you get value from ServiceNow solutions.

ITBM Hybrid Project Management (HPM) allows you to combine more traditional and Agile development practices to best accommodate varied project requirements and business circumstances. In this episode, find out how a new Now Create success pack can help you deploy this solution.

Listen to my guest describe how the ServiceNow Assure program allows you to blend the expertise from your chosen partner with the guidance from our own Expert Services professionals to successfully implement your project.

Take a listen to learn about the powerful implementation assets available to you in Now Create.