A luxury resort hotel moves into a destination that has never had one before. Hey now, great! So exciting!! But hang on — who will run this place, from bar orders at the pool to the reservations for spring break? And ensure that locals embrace the joint and its impact on their home turf? Harsha Chanrai’s innovative hospitality company Saira finds and trains the talent that ensures that luxury hotels in beautiful spots make headlines around the world and keep the travelers coming. Find more info about this episode at Fathomaway.com.