A group of neighbors in England is being praised after risking their lives to rescue an 87-year-old woman from a house fire.

Phyllis Day was asleep in her home when flames broke out late at night. Because she has Alzheimer’s disease and had removed her hearing aids before going to bed, she never heard the smoke alarms.

Neighbors spotted the fire just before 11:30 p.m. and immediately tried to get inside while firefighters were on the way. At the same time, Day’s daughter, Suzanne Wright, was watching the emergency unfold through a doorbell camera and used the system’s two-way intercom to help guide neighbors into the house.

Two of those neighbors, 28-year-old Pav Sarpal and 44-year-old Stephan Smart, rushed upstairs through heavy smoke in a desperate search for the trapped woman. They eventually found Day asleep in her bedroom, woke her up, and carefully guided her to safety.

Wright says there’s no question the neighbors saved her mother’s life, adding that the experience restored her faith in people. She called the rescuers heroes and said complete strangers were willing to risk everything to help someone they barely knew.