The purpose of a neighborhood WhatsApp Group: 

• Information to alert the residents to threats in the area as well as crime reports because it helps residents to act preventively 

• Important information that could impact residents, such as water and electricity interruptions, illegal refuse dumping 
• lost and found (such as pets) 
• Advertisements in many cases (businesses and personal) 
• Activities and events 
• One of the biggest benefits of such a group, particularly for newcomers but also for old residents who suddenly need a specific service, item or product, is to get answers to questions such as: Where can I …? or Where can I get …? Or Where does one buy …?