Alan Joyce was once one of Australia’s most admired business leaders.

By the time he left Qantas, he had become one of the country’s most hated men.

His final years at the airline were marked by unlawful sackings, cancelled flights, withheld refunds and a collapse in public trust. But in a new memoir, Riding the Jet Stream, Joyce defends many of the decisions that made him a symbol of corporate arrogance and public distrust.

Today, former Qantas chief executive Alan Joyce, on what he believes Australians got wrong about him – and whether he accepts responsibility for the damage done to the Qantas brand on his watch.

 

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Guest: Former Qantas chief executive Alan Joyce

Photo: AAP Image/Joel Carrett

Alan Joyce was once one of Australia&rsquo;s most admired business leaders.
By the time he left Qantas, he had become one of the country&rsquo;s most hated men.
His final years at the airline were marked by unlawful sackings, cancelled flights, withheld refunds and a collapse in public trust. But in a new memoir,&nbsp;Riding the Jet Stream, Joyce defends many of the decisions that made him a symbol of corporate arrogance and public distrust.
Today, former Qantas chief executive Alan Joyce, on what he believes Australians got wrong about him &ndash; and whether he accepts responsibility for the damage done to the Qantas brand on his watch.
&nbsp;
If you enjoy 7am, the best way you can support us is by making a contribution at <a href="http://7ampodcast.com.au/support">7ampodcast.com.au/support</a>.
&nbsp;
Socials: Stay in touch with us on <a href="http://www.instagram.com/7ampodcast">Instagram</a>
Guest: Former Qantas chief executive Alan Joyce
Photo:&nbsp;AAP Image/Joel Carrett

An independent daily news show. We feature the country’s best reporters, covering the news as it affects Australia. This is news with narrative, every weekday.

An independent daily news show. We feature the country&rsquo;s best reporters, covering the news as it affects Australia. This is news with narrative, every weekday.

‘I know I’m a polarising figure’: Alan Joyce on Qantas, reputational collapse and his legacy

https://api.omny.fm/orgs/2fb3740d-3436-44af-8cc0-a91900716aa5/clips/da800dca-a606-45bc-840c-b491005bd590/transcript