Citizen Transit Commissioner Sarah Wright-Gilbert is calling for a transit fare freeze until the end of June to make up for the months of problems, including Friday's power failures, stalled trains, and switch issues during a snow storm. She's also asking the city to examine extending the fare freeze beyond that, if LRT service has not improved. She joins Kristy Cameron on today's Ottawa Now.

<p>Citizen Transit Commissioner Sarah Wright-Gilbert is calling for a transit fare freeze until the end of June to make up for the months of problems, including Friday's power failures, stalled trains, and switch issues during a snow storm. She's also asking the city to examine extending the fare freeze beyond that, if LRT service has not improved. She joins Kristy Cameron on today's Ottawa Now.</p>

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Ottawa Now: 'We have disrupted their lives to a degree which is absolutely unacceptable': Sarah Wright-Gilbert says customers deserve fare freeze until end of June