Laura Shantz of the Ottawa Transit Riders group speaks with Patricia Boal on CFRA's Ottawa at Work about how she feels public transit riders in the Capital could be compensated for OC Transpo's poor reliability record.

<p>Laura Shantz of the Ottawa Transit Riders group speaks with Patricia Boal on CFRA's Ottawa at Work about how she feels public transit riders in the Capital could be compensated for OC Transpo's poor reliability record.</p>