LRT construction on Richmond Road is pushing a lot of traffic onto Ottawa's side streets, leading to a lot of frustrated local residents. Bay Ward councillor Theresa Kavanagh delivers the latest developments. Later in Hour 2, CFRA's Chris Holski examines the key takeaways from the Ontario Auditor General report. And in today's edition of the Ottawa Now Gift Guide, CTV's Jackie Perez reveals her short list of Christmas gift suggestions.