An upgrade to Ottawa's 9-1-1 system is expected to be completed before the start of 2024, changes that some residents argue can’t come soon enough. Small business advocate Michael Wood joins Andrew Pinsent on CFRA Live.

<p>An upgrade to Ottawa's 9-1-1 system is expected to be completed before the start of 2024, changes that some residents argue can’t come soon enough. Small business advocate Michael Wood joins Andrew Pinsent on CFRA Live.</p>