The future of the $600B customer service industry. We cover topics such as Ai’s role in multiplying human output in the workplace, the evolution to predictive and hyper personalized service, as well as running a $B startup in the Ai boom.

Gustavo Sapoznik is Founder and CEO of ASAPP, a NY Based technology company he started in 2014 to use software and Ai to dramatically improve the customer service experience. ASAPP calls JetBlue, Dish and Sprint amongst its many customers. I’m really excited to have Gustavo on the show today as he’s built up one of the most sophisticated technical organizations and talent pools in the Ai industry. ASAPP was last valued at $1.6B and has raised hundreds of millions of VC capital from the likes of Emergence, Fidelity, March, and industry giants John Chambers and John Doerr.

Email me on danieldarling@focal.vc

The future of the $600B customer service industry. We cover topics such as Ai’s role in multiplying human output in the workplace, the evolution to predictive and hyper personalized service, as well as running a $B startup in the Ai boom.
Gustavo Sapoznik is Founder and CEO of ASAPP, a NY Based technology company he started in 2014 to use software and Ai to dramatically improve the customer service experience. ASAPP calls JetBlue, Dish and Sprint amongst its many customers. I’m really excited to have Gustavo on the show today as he’s built up one of the most sophisticated technical organizations and talent pools in the Ai industry. ASAPP was last valued at $1.6B and has raised hundreds of millions of VC capital from the likes of Emergence, Fidelity, March, and industry giants John Chambers and John Doerr.
Email me on <a href="mailto:danieldarling@focal.vc">danieldarling@focal.vc</a>

Fast forward 5 years to view the future of an industry through the eyes of its most innovative entrepreneurs and CEOs.

Learn what key industries could look like in 5 years.

Witness the evolution through the eyes of leading CEOs.

Discover who gets disrupted and who wins big.

Hear of mind blowing technology set to reinvent all the rules.

Reshape your mental model to thrive in the change ahead.

Delivered as short (~30 mins), insight-packed discussions, that will spark imagination and leave listeners with a preview of what lies ahead.

Fast forward 5 years to view the future of an industry through the eyes of its most innovative entrepreneurs and CEOs.
Learn what key industries could look like in 5 years.
Witness the evolution through the eyes of leading CEOs.
Discover who gets disrupted and who wins big.
Hear of mind blowing technology set to reinvent all the rules.
Reshape your mental model to thrive in the change ahead.
Delivered as short (~30 mins), insight-packed discussions, that will spark imagination and leave listeners with a preview of what lies ahead.

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