Snap Send Solve CEO Danny Gorog joined Jason Matthews on 4BC Breakfast to unpack the 2026 Community Satisfaction Index, which crowned Logan City Council as Queensland’s top performer while revealing national council satisfaction scores are slipping.

They detailed how hundreds of thousands of app reports highlighted surging complaints over potholes, illegal parking, and dumped rubbish, pressing major local governments like Brisbane to drastically improve their digital customer service.

Snap Send Solve CEO Danny Gorog joined Jason Matthews on 4BC Breakfast to unpack the 2026 Community Satisfaction Index, which crowned Logan City Council as Queensland&rsquo;s top performer while revealing national council satisfaction scores are slipping.
They detailed how hundreds of thousands of app reports highlighted surging complaints over potholes, illegal parking, and dumped rubbish, pressing major local governments like Brisbane to drastically improve their digital customer service.

If it's happening in Brisbane, you'll hear about it first on 4BC Breakfast.

If it's happening in Brisbane, you'll hear about it first on 4BC Breakfast.