Psychologist, human behaviour expert and professional speaker Sabina Read joins Tony Moclair talking about new research that reveals, Australians most commonly report frustration (49%), anger (29%) and resentment (23%) when people find out they have been overpaying, which usually occurs when Aussies compare their average electricity, gas, internet, mobile or insurance bills with friends’ or neighbours’, or after research on comparison sites. The term has been dubbed 'rip off rage'.