{"type":"rich","version":"1.0","title":"Kate Tulp: ServiceNow Country Manager on customer service wait-times rising for a second year in a row","author_name":"The Mike Hosking Breakfast","author_url":"http://www.newstalkzb.co.nz/","provider_name":"Omny Studio","provider_url":"https://omny.fm","html":"<iframe src=\"https://omny.fm/shows/the-mike-hosking-breakfast/kate-tulp-servicenow-country-manager-on-customer-s/embed\" width=\"100%\" height=\"180\" allow=\"autoplay; clipboard-write; fullscreen\" allowfullscreen frameborder=\"0\" title=\"Kate Tulp: ServiceNow Country Manager on customer service wait-times rising for a second year in a row\"></iframe>","width":600,"height":180}