{"type":"rich","version":"1.0","title":"Episode 60: Workforce Optimization for ITSM","author_name":"ServiceNow Insights Podcast","author_url":"https://community.servicenow.com/community/experts-corner/techbytes-podcasts","provider_name":"Omny Studio","provider_url":"https://omny.fm","html":"<iframe src=\"https://omny.fm/shows/servicenow-techbytes/episode-60-workforce-optimization-for-itsm/embed\" width=\"100%\" height=\"180\" allow=\"autoplay; clipboard-write; fullscreen\" allowfullscreen frameborder=\"0\" title=\"Episode 60: Workforce Optimization for ITSM\"></iframe>","width":600,"height":180}