{"type":"rich","version":"1.0","title":"Building teams that can effectively manage highly emotional customers","author_name":"EI at Work","author_url":"https://www.genosinternational.com/emotional-intelligence-at-work-podcast/","provider_name":"Omny Studio","provider_url":"https://omny.fm","html":"<iframe src=\"https://omny.fm/shows/eiatwork/building-teams-that-can-effectively-manage-highl-1/embed\" width=\"100%\" height=\"180\" allow=\"autoplay; clipboard-write; fullscreen\" allowfullscreen frameborder=\"0\" title=\"Building teams that can effectively manage highly emotional customers\"></iframe>","width":600,"height":180}