{"type":"rich","version":"1.0","title":"What retailers can learn from nurses about emotional intelligence (EQ) | Australian College of Nursing (ACN), CEO, Kylie Ward","author_name":"CXL - Customer Experience Leaders","author_url":"https://rateitapp.com/","provider_name":"Omny Studio","provider_url":"https://omny.fm","html":"<iframe src=\"https://omny.fm/shows/customerexperienceleaders/what-retailers-can-learn-from-nurses-about-emotion/embed\" width=\"100%\" height=\"180\" allow=\"autoplay; clipboard-write; fullscreen\" allowfullscreen frameborder=\"0\" title=\"What retailers can learn from nurses about emotional intelligence (EQ) | Australian College of Nursing (ACN), CEO, Kylie Ward\"></iframe>","width":600,"height":180}