{"type":"rich","version":"1.0","title":"Managing emotional rollercoasters and delighting customers in real estate | Raine & Horne, Managing Director (Neutral Bay), David Buttel","author_name":"CXL - Customer Experience Leaders","author_url":"https://rateitapp.com/","provider_name":"Omny Studio","provider_url":"https://omny.fm","html":"<iframe src=\"https://omny.fm/shows/customerexperienceleaders/managing-emotional-rollercoasters-and-delighting-c/embed\" width=\"100%\" height=\"180\" allow=\"autoplay; clipboard-write; fullscreen\" allowfullscreen frameborder=\"0\" title=\"Managing emotional rollercoasters and delighting customers in real estate | Raine & Horne, Managing Director (Neutral Bay), David Buttel\"></iframe>","width":600,"height":180}