{"type":"rich","version":"1.0","title":"How to improve your NPS 126 points in 9 months! | Local Land Services, Executive Director of Strategy and Engagement, Carolyn Raine","author_name":"CXL - Customer Experience Leaders","author_url":"https://rateitapp.com/","provider_name":"Omny Studio","provider_url":"https://omny.fm","html":"<iframe src=\"https://omny.fm/shows/customerexperienceleaders/047-how-this-brand-improved-their-nps-126-points-i/embed\" width=\"100%\" height=\"180\" allow=\"autoplay; clipboard-write; fullscreen\" allowfullscreen frameborder=\"0\" title=\"How to improve your NPS 126 points in 9 months! | Local Land Services, Executive Director of Strategy and Engagement, Carolyn Raine\"></iframe>","width":600,"height":180}