{"type":"rich","version":"1.0","title":"Making Workflows Better with Process Mining","author_name":"Customer Connection","author_url":"https://community.servicenow.com/community","provider_name":"Omny Studio","provider_url":"https://omny.fm","html":"<iframe src=\"https://omny.fm/shows/customer-connection-servicenow/process-mining-what-it-is-and-why-it-matters/embed\" width=\"100%\" height=\"180\" allow=\"autoplay; clipboard-write; fullscreen\" allowfullscreen frameborder=\"0\" title=\"Making Workflows Better with Process Mining\"></iframe>","width":600,"height":180}