{"type":"rich","version":"1.0","title":"生成AI活用導入の大注目ワード！ナレッジの整備に欠かせない『KCS準拠』を進めるとビジネスが変わる？","author_name":"ヒト×生成AI　どうなる？未来のコンタクトセンター","author_url":"https://gai.bell24.co.jp/ja/index.html","provider_name":"Omny Studio","provider_url":"https://omny.fm","html":"<iframe src=\"https://omny.fm/shows/ccl/ai-rag-hybrid-rag/embed\" width=\"100%\" height=\"180\" allow=\"autoplay; clipboard-write; fullscreen\" allowfullscreen frameborder=\"0\" title=\"生成AI活用導入の大注目ワード！ナレッジの整備に欠かせない『KCS準拠』を進めるとビジネスが変わる？\"></iframe>","width":600,"height":180}